How to get this deal:
  1. Head to lovegcdeals.com and purchase a $100 prepaid card for just $50 (plus transaction fees).
  2. Once your card is active, select your ticket type and proceed to checkout.
  3. At checkout, redeem your $100 LOVE GC card. Once approved, you'll be prompted to pay any remaining balance using your nominated credit card.
I have questions, who do I contact?

If there is an issue with your LOVE GC card payment, please contact lovegc@experiencegoldcoast.com or phone Experience Gold Coast on 1300 010 342.

For questions relating to LOVE GC Deal bookings, please contact the participating business directly as processes may differ.

If there is an issue with your booking or paying the balance, please contact (07) 5606 0191.

What are the operating hours for customer support, and how can I reach you after hours?

Customer service operational hours will be between:

  • Monday 31st March: 9am - 7pm
  • Tuesday 1st April: 7am - 7pm
  • Wednesday 2nd April: 7am - 5pm

If you need assistance outside these hours, please email lovegc@experiencegoldcoast.com or call 1300 010 342, and we'll get back to you as soon as possible.

What are the terms and conditions?

The full terms and conditions can be found at experiencegoldcoast.com/love-gc-terms-and-conditions

How can we help you?

We're here to answer your questions.

Need some help with some aspect of the booking process? We’re here to help. Please check out the topics below for some of the most common questions asked by customers.

Booking Process

How to book, confirmation process, voucher queries, & more

Amending a Booking

How to make a change to your booking, add someone, or change the date or time

Payments & Security

How to pay, payment security & payment options

Cancellations & Refunds

Cancellation policies & refund requests

COVID-19 Changes

Travel advice, policies & updates

Legal Stuff

T&C’s (i.e. all the important stuff)

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