How to get this deal:
  1. Head to lovegcdeals.com and purchase a $100 prepaid card for just $50 (plus transaction fees).
  2. Once your card is active, select your ticket type and proceed to checkout.
  3. At checkout, redeem your $100 LOVE GC card. Once approved, you'll be prompted to pay any remaining balance using your nominated credit card.
I have questions, who do I contact?

If there is an issue with your LOVE GC card payment, please contact lovegc@experiencegoldcoast.com or phone Experience Gold Coast on 1300 010 342.

For questions relating to LOVE GC Deal bookings, please contact the participating business directly as processes may differ.

If there is an issue with your booking or paying the balance, please contact (07) 5606 0191.

What are the operating hours for customer support, and how can I reach you after hours?

Customer service operational hours will be between:

  • Monday 31st March: 9am - 7pm
  • Tuesday 1st April: 7am - 7pm
  • Wednesday 2nd April: 7am - 5pm

If you need assistance outside these hours, please email lovegc@experiencegoldcoast.com or call 1300 010 342, and we'll get back to you as soon as possible.

What are the terms and conditions?

The full terms and conditions can be found at experiencegoldcoast.com/love-gc-terms-and-conditions

Frequently Asked Questions

Amending a Booking

How to Make a Change to Your Booking, Add Someone, or Change the Date or Time

I want to change the number of travellers before booking completion - how can I do it?

Edit the product you wish to book on the travel cart under, Review Order, click Change Details and change the number of travellers to get an updated price and availability.

Can I change the number of travellers after I’ve made the booking?

Yes. If you need to add more, simply buy another ticket. If you need less, please contact our Reservations Team and we will assist you, subject to our refund and cancellation policy. If your booking involves seating requests, please contact the operator directly to pass on your request and they will see if it is possible.

Can I make a change to the date I booked if I need to?

Yes. If you need to change the date, please email our friendly Reservations Team, and they can assist with this.

Can ClubConnect make amendments to booking instantly, or must they be approved by the operator first?

Typically we will need to check with the operator first as they can let us know about availability and options. If you need to amend anything, please email us on info@clubconnect.com.au and provide us with your name, voucher number, what needs amending and your best contact details.

Can't find what you're looking for?

Have you got a burning question that we’ve failed to answer in our Frequently Asked Questions page? Reach out to us directly at info@clubconnect.com.au.

Go Back to FAQS